Terms of Service

1. Acceptance of Terms

By accessing or using Jup Networks' services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services. These Terms apply to all users of our platform, including visitors, customers, and other users.

2. Description of Service

Jup Networks provides AI and Big Data analytics services, including but not limited to:

• Data processing and analysis tools
• Machine learning and forecasting capabilities
• Business intelligence dashboards
• API access and integrations
• Custom AI solutions and consulting

3. User Accounts and Registration

To access certain features of our service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use Policy

You agree not to use our services for any unlawful or prohibited activities, including:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting malicious code or harmful content
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our services
• Using our services to compete with us

5. Data and Content

You retain ownership of all data you upload to our platform. By using our services, you grant us a limited license to:

• Process and analyze your data to provide our services
• Store and backup your data securely
• Generate insights and reports based on your data
• Improve our algorithms using anonymized data

You are responsible for ensuring you have the right to upload and process any data you provide to us.

6. Payment Terms

Payment terms vary by plan and are specified in your service agreement. Generally:

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise specified
• We may change pricing with 30 days' notice
• Late payments may result in service suspension
• You are responsible for all applicable taxes

7. Service Level Agreement

We strive to maintain high service availability, but we do not guarantee uninterrupted service. Our service level commitments include:

• 99.9% uptime for our core platform
• 24/7 monitoring and support
• Regular security updates and patches
• Data backup and disaster recovery procedures

8. Intellectual Property

Our services, including all software, algorithms, and documentation, are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our software
• Reverse engineer or attempt to extract source code
• Use our trademarks or branding without permission
• Create derivative works based on our platform

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with applicable data protection laws and implement appropriate security measures.

10. Limitation of Liability

To the maximum extent permitted by law, Jup Networks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

11. Indemnification

You agree to indemnify and hold harmless Jup Networks from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Termination

Either party may terminate these Terms at any time with or without cause. Upon termination:

• Your access to our services will be suspended
• You may export your data within 30 days
• We will delete your data after the export period
• Outstanding fees remain due and payable

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States. Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We may modify these Terms at any time by posting the updated version on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. We will notify you of material changes via email or through our platform.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: